Privacy Policy

Last updated: July 2026

Introduction

At Nexyo, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our smart home control application.

Information We Collect

Device Control Data: When you control your smart home devices through Nexyo, we process commands and state information necessary to operate your devices.

Home Assistant Connection Details: We securely store the connection information you provide to connect to your Home Assistant instance.

Usage Analytics: We collect anonymized app usage patterns to improve performance and user experience.

Device Information: Basic information about the devices in your home (names, types, states) necessary to provide the service.

How We Use Your Information

  • Provide and maintain the Nexyo service
  • Process device control commands
  • Improve app performance and features
  • Send service updates and announcements
  • Respond to your support requests

Data Security

Your data is transmitted securely using industry-standard encryption protocols (TLS/SSL). We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your data only for as long as necessary to provide the service and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time.

Sharing Your Data

We do not sell, trade, or share your personal data with third parties. Your data is processed only by Nexyo and Home Assistant systems you connect to. We may share aggregated, anonymized analytics data with partners to improve our service.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing of your data
  • Port your data to another service

Contact Us

For privacy inquiries, data access requests, or to exercise your rights, please contact us at:

Email: privacy@nexyo.app

Changes to This Policy

We may update this privacy policy as our service evolves. We will notify you of any material changes via email or through the app. Your continued use of Nexyo after such changes indicates your acceptance of the updated policy.